Careers at GCT
Outside Sales, Showroom Consultants, Customer Service, Warehouse, and More!Genesee Ceramic Tile is growing!
We love our family of employees! As a growing company, we often have openings in outside sales, at our showrooms, in customer service, and in our warehouses. If you are motivated and looking for a great company to work with, we would love to meet you!
Outside Sales
West Michigan – Architectural and Design Representative (1/17/25) – Opening Available
Outside Sales Representative (1/17/25) – Try-Cities, Flint, and across to Traverse City – Opening Available
To apply email the following:
Genesee Ceramic Tile Distributors is seeking an outside sales representative for the West Michigan area. Genesee Ceramic Tile Distributors is a privately held family-owned company founded in 1973. The outside sales representative will call on existing and new clientele. This job requires a highly motivated and driven go-getter.
Key Responsibilities:
- Must have a teachable/coachable spirit with a willingness to learn and adopt company sales strategies
- Develop and maintain client and prospective client relationships to ensure market growth and the promotion of all products
- Conduct engaging customer focused and value driven presentations
- Develop and maintain good customer relations through personal visits, phone calls, and emails
- Attend and participate in sales training meetings
- Actively seek to improve product knowledge by interacting with internal and external industry experts
- Conduct market area analysis of top industry accounts
- File all required reports on time
- Respond to and resolve customer problems and complaints in a professional and timely manner
- Must be able to manage and carry heavy tile samples
- Perform other duties as required
Education and Knowledge:
- Requires High School Diploma or GED
- Some college highly preferred
- Computer skills and knowledge of Microsoft Word, Microsoft Excel, Google Docs, & CRM
Experience:
- Preferred minimum 2 years of outside business-to-business sales with a proven track record of success
- General knowledge of the commercial building industry
- General knowledge of the architectural and design industry
Skills:
- Self-motivated with ability to multi-task: a go-getter
- Team player
- Ability to maintain composure in difficult or stressful situations
- Excellent verbal and written communication skills
- Strong character and unquestionable integrity
- Must have good time management and organizational skills
- Ability to effectively make presentations, lead discussions, and negotiate
- Fearless approach in pursuing new business
Travel:
- Ability to travel regionally 75%+ of the time
- Occasional overnight
- Valid Michigan driver’s license required
- Clean driving record required
- Reliable transportation required that can haul large amounts of tile samples and displays
Compensation & Benefits:
- Base salary plus commission
- Health & dental insurance
- 401K with company match
- Paid time off
- Mileage reimbursement
- Company computer & cell phone
Showroom Consultant
Customer Service
Warehouse
Farmington Hills (5/12/23) – opening available
Job Summary:
A Warehouse worker with Genesee Ceramic Tile must be able to work with customers by loading and unloading material, receiving stock shipments as well as drop shipments and UPS. You will be working to maintain order in the warehouse, checking and correcting stock counts as well as customer orders and returns.
Responsibilities include but are not limited to:
- Reading material picking tickets
- Gathering all correct material and quantity for customers orders
- Maintaining correct dye-lots on orders loaded
- Communicating with Customer Service if dye-lot or stock needs to be corrected
- Loading customers/contractors vehicles with material as presented on picking tickets
- Receiving and checking in transfers from out other locations
- Receiving and checking in stock shipments from different suppliers
- Packaging and sending out UPS shipments daily
- Completing cover sheets with correct order numbers and quantities
- Working with the Sample Department to maintain transfers of samples to our other locations
Tools:
- Gmail
- Google Drive
- Dancik (Order processing system)
Knowledge:
- Warehouse/Hi-lo experience: 1-3 years + recommended
- Mathematics skills to calculate item totals, square footage etc.
Skills:
- Attention to detail – mistakes can be costly to us and our customers
- Dependability – Job requires being reliable, responsible and dependable
- Analytical thinking – Job requires logic and analyzing information to best help our customers
- Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations
FARMINGTON HILLS (5/12/23) – opening available
40 hours per week including 9:00 to 1:00 on Saturdays.
Able to lift 100lbs & have own transportation. Pull & stage orders for customer pick-up and store to store transfer. Load & unload inbound and outbound trucks using sit-down and stand-up hi-lo (will train if necessary). Count inventory and keep warehouse clean and organized. Work with customers/contractors at service counter. Competitive wages, 401k and health benefits available.